Smile
When customers message you on WhatsApp,Smile replies fast — and follows through
Cantonese replies for price, availability, FAQs — from your price list. When you're free, see who still needs a chase.
Tap to switch demos
Replying·Home cleaning
Remember these three
Sound familiar?
WhatsApp customers slip away in these three places
When you're busy, replies lag, follow-ups stop, and quotes don't match.
01
Slow reply — they ask the next shop
You're on a job or out; new messages sit unread.
02
Quoted — then nobody follows up
After a quote, booking, or payment link, the thread goes cold.
03
Same service, different prices
Different staff quote different numbers.
Basic auto-reply vs Smile
Basic auto-reply usually answers once and stops. Smile asks a bit more, then helps book.
Basic auto-reply
Smile
2-minute self-check
Do you need Smile?
We ask similar questions before every product demo. The more you check, the better Smile fits your business.
Drag the card left or right: left = No, right = Yes (or tap the round buttons)
I handle a steady flow of WhatsApp enquiries every day
How to start
Connect it, then try
Connect WhatsApp, add your prices and FAQs, then try a few replies.
Why shops can trust Smile
Fast isn't enough. Quotes have to be accurate — and you can take over anytime.
01
Sounds like a real person
Replies use normal Hong Kong Cantonese chat — not stiff, robot written Chinese.
02
Prices follow what you set
It only quotes prices and rules you've entered. If something isn't listed, it asks them to wait for your team.
03
You can take over anytime
You can turn AI off on any chat. Want to handle that customer yourself? Just type.
Four things you'll use most
Start with these four. Turn on more later if you need them.
Keeps chatting when they hesitate
If they say "I'll think about it" or "too expensive", the chat doesn't just end. Smile asks more and follows through.
Quotes from your price list
Once prices are in, Smile only quotes what you wrote — no guessing.
Can nudge if they go quiet
No reply after a quote, booking not confirmed, payment not made — you can send a gentle reminder later without digging through old chats.
See who to chase today
Due today, overdue, nobody assigned, needs a human reply — open the dashboard and see.
Fast reply · Accurate quotes · Follow-through
Want fewer missed WhatsApp customers?
Sign in with email, connect WhatsApp, and try the first enquiry.
Try it first — no card needed.