Smiles AI
When customers message you on WhatsAppInstagramMessengerLINEWeChatWebchatWhatsApp,Smiles AI helps Hong Kong shops reply fast — and follow through
Natural replies for price, availability, and FAQs — from your price list. When you're free, see who still needs a follow-up.
Tap to switch demos
Replying·Home cleaning
Remember these three
Sound familiar?
Chat customers slip away in these three places
When you're busy, replies lag, follow-ups stop, and quotes don't match.
01
Slow reply — they ask the next shop
You're on a job or out; new messages sit unread.
02
Quoted — then nobody follows up
After a quote, booking, or payment link, the thread goes cold.
03
Same service, different prices
Different staff quote different numbers.
Basic auto-reply vs Smiles AI
Smiles AI uses your price list and hands missing prices to staff. Trial requests stay pending until your team confirms.
Basic auto-reply
Smiles AI
2-minute self-check
Do you need Smiles AI?
We ask similar questions before every product demo. The more you check, the better Smiles AI fits your business.
Drag the card left or right: left = No, right = Yes (or tap the round buttons)
I handle a steady flow of chat enquiries every day (WhatsApp and more)
How to start
Connect it, then try
Start with WhatsApp (or another chat channel), add your prices and FAQs, then try a few replies.
Why shops can trust Smiles AI
Fast isn't enough. Quotes have to be accurate — and you can take over anytime.
01
Sounds like a real person
Replies sound like everyday chat with a real shop — not stiff, robotic copy.
02
Prices follow what you set
Price replies are grounded in your configured price list and rules, then checked by a guardrail. If something is missing, Smiles AI says it cannot confirm and asks your team to step in.
03
You can take over anytime
You can turn AI off on any chat. Want to handle that customer yourself? Just type.
Four things you'll use most
Start with these four. Turn on more later if you need them.
Keeps chatting when they hesitate
If they say "I'll think about it" or "too expensive", the chat doesn't just end. Smiles AI asks more and follows through.
Quotes from your price list
Price replies are grounded in your configured knowledge and checked. If a price is missing, Smiles AI says it cannot confirm and hands the chat to your team.
Pro can nudge if they go quiet
On Pro, Smiles AI can send one gentle reminder when automatic follow-up is enabled and an approved WhatsApp template is selected.
See who to chase today
Due today, overdue, nobody assigned, needs a human reply — open the dashboard and see.
Choose the guide that matches your question
Understand the category, compare simpler options, or see what happens after the first customer reply.
What can WhatsApp AI handle?
See supported capabilities, setup conditions, and where staff remain in control.
Do you need AI or a fixed reply?
Compare an away message, a rule-based flow, and an AI assistant.
What happens after the first reply?
Follow booking, quotation, payment, handoff, and Pro follow-up workflows.
Fast reply · Accurate quotes · Follow-through
Want fewer missed chat customers?
Book a short demo on WhatsApp — we'll walk through replies and follow-ups with your shop in mind.
Plans start from $288/month
Book a demo first — no card needed.