For shops that sell on WhatsApp and other chat apps

When customers message you on WhatsApp and other chat apps,Smiles AI replies fast — and follows through

Natural replies for price, availability, and FAQs — based on your price list and rules. When you are free, see who still needs a follow-up or has a booking to confirm. Want to reply yourself? Turn AI off.

Business you could be missing each month
$13,000+
Based on around 55 enquiries a month and 35% missed replies · use your own numbers →
24/7
Someone is watching your chats
Later
Follow up if they go quiet
Today
See who needs a follow-up
0
Customers need no extra app
💬
📅
💳
Your business
Smiles AI · replying
How much for a small-group English class for my daughter?
Small group (up to 4) is $2,800/month.
Sounds pricey — the place next door is cheaper.
I understand. What year is she in? Roughly what did she score in English recently?
Year 11, around 60 on the last test.
A small group would suit her level and let us focus on weak spots. How about a free trial first, with no commitment — which day works?
The situations you face every day

Customers find you on WhatsApp and other chat apps
Research: slow replies cost you deals

Many SMEs take enquiries, recommend products, and follow up over WhatsApp and other chat apps. When the team can’t keep up, research shows reply speed directly affects whether you win the sale.

The cover was slow, and the guest turned around and asked about the second room.

When you’re busy or out, new messages sit unread. After a short wait, many customers ask the next shop.

0%Guests onlyBe the first to replyBuy from merchants— MIT / HBR, 2011
→ Smiles AI can respond instantly and help you get that flight back
🌙

After finishing the work, the query is the same

"How much?" "Are they in stock?" "Can I make an appointment for Saturday?" - There are many messages like these, which I will see first the next day.

0%Service industry inquiry atnon-office hoursreceive— Ruby Receptionists, 2023
→ Smiles AI can help you catch them first at night and on holidays
💸

After quoting the price, no one came back

You’ve quoted the price, made an appointment, and even sent a payment link, but then you’re so busy that you don’t remember to ask again.

5 minutesoverwrite vs30 minutesCovered, the order rate difference was 21 times— MIT Lead Response Study
→ Smiles AI can reply immediately and ask again later.
🔁

Colleagues copy and paste the same set of answers every day

Price, address, opening hours, availability of seats - these are the questions that everyone has to answer the same question every day.

0hrEmployees spend every week making appointments/checking messages on WhatsApp— Achiya WhatsApp Study, 2026
→ Let Smiles AI answer frequently asked questions, and you can focus on closing the deal.
The difference between Smiles AI and ordinary automatic replies

The customer said "it's so expensive".
The two approaches have different endings

Most of the ordinary automatic replies will stop after answering; Smiles AI will ask you again and then help you make an appointment.

Basic auto-reply

Stop after answering the price

How much for a small-group English class for my daughter?
Class of 4 is $2,800/month. Please visit the website for details.
It seems a little expensive
⋯ Nothing more to say after that
There are some words, but they may not help you do more business.
VS
Smiles AI

Ask clearly before making an appointment

How much for a small-group English class for my daughter?
Small group (up to 4) is $2,800/month.
It seems a little expensive, but the fence is flat
I understand. What year is she in? Roughly what did she score in English recently?
Year 11, around 60 on the last test.
Small class meeting. Why don't you try it out first so that it can be convenient later?
If you hear it clearly, you need to make an appointment again — available from the growth version
Please feel free to leave your questions to Smiles AI

Smiles AI is fast,And I will set the rules with you

Click on the following three items to see actual examples

🔒

The price is set with you

Only report the price of your entry into the system; exaggerate promises to intercept

Click to see examples

Confirm and act first

Receiving payment is the same as making a reservation, which requires the guest’s consent and your confirmation.

Click to see examples
🤝

You can take over at any time

Just turn off AI; if you want to follow a customer, you can see it in the background

Click to see examples
Start with something

You can try it in four steps,
Don't make it a month

Connect WhatsApp (or another chat channel), add your prices, try it yourself — then open it to real customers.

1
📱

Connect a chat channel

Most shops start with WhatsApp; messages land in one inbox

2
📋

Good price

Services, prices, FAQs — Smiles AI only uses these answers

3
⚙️

Turn on the features you need

Make reservations, retain customers, quote, and collect payments—open according to your needs

4
🚀

Go online first after trying it yourself

Try a few sentences on your mobile phone; if you are satisfied, turn on the automatic reply first

Merchant backend

A backstage view of the conversation,
Also sawA customer next to me has not finished following me.

WhatsApp, web chat, and other channels can share one inbox — no digging through hundreds of threads.

WhatsApp · Main Web Chat Instagram · Optional Messenger · Optional
💬 Inbox
📋 Follow up today
📅 Make an Appointment
💳 Order
📩 New queries in your inbox
Unified Conversation Inbox
12Today's inquiry
3To be followed up
8AI has been overturned
💬

Inbox

Conversation in one place; if you want to cover it yourself, just turn off the AI

📋

I want to follow you today

The side is expired, expired, and no one is following it.

🔁

Ask again later

No reply, no confirmation, no money can be withdrawn

💳

Same deal

You confirm first; the customer agrees to send the link first

2-minute self-check

you need toSmiles AI?

We all ask similar questions before product demonstrations. Answer card by card - left = no, right = yes.

Hold the card and drag it left or right, or press the round button below

No
Yes
Question 1 / 7

← No Drag or press Yes →
Checked 0 / 7

What sets us apart

Smiles AI doesn’t just answer —
it follows through after they ask

Many tools focus on managing messages. Smiles AI focuses on shops that sell and support customers on WhatsApp and other chat apps.

Common today

The chat goes quiet after the first reply

  • Answers FAQs — then stops
  • Quotes, bookings, and payments get buried in the thread
  • You scroll old chats to see who still needs follow-up
  • Enterprise tools feel too heavy for a small shop
Smiles AI

After they ask, someone still follows up

  • Keeps chatting naturally — not just scripted FAQ replies
  • Only quotes prices you set; important steps need your confirm
  • Can nudge again if they go quiet; see who needs follow-up today
  • Built for shops on WhatsApp and other chat apps
Compare

When a customer says “that’s expensive”,
basic auto-reply and Smiles AI handle it differently

Same dinner quote — tap left or right to compare.

Basic auto-reply

Quotes the price — then stops

🤖
Auto-reply
Stop after answering
After they hesitate, nobody follows up · lots of enquiries, few closes
VS
Smiles AI

Clarifies — then follows up

Smiles AI
Still chatting
Clarifies budget, notes a quote request, waits for your confirm
Plans

You’re buying Smiles AI to help you follow through and close
Not just a monthly auto-reply fee

Growth is $200/month more than Starter. Most shops find “reply and stop” isn’t enough — so they pick Growth.

Starter: auto-answer FAQs Growth: follow-up and close Pro: broadcasts, more channels, calendar
Starter
Front desk
$288 / month
  • WhatsApp inbox
  • FAQ auto-replies
  • Grounded answers from your price list
  • Hand off to a real person anytime

Best when volume is high and you mainly need 24/7 first replies

Most shops pick this
Growth
Sales mode
$488 / month
  • Keeps the conversation going when customers hesitate
  • Capture leads, bookings, quotes, and payment links
  • See who needs a follow-up today in the dashboard
  • Optional WhatsApp alerts for your team

Follow through and get paid — the biggest difference from basic auto-reply

Pro
Scale mode
$788 / month
  • Everything in Growth
  • Customer insights · WhatsApp broadcasts
  • Abandoned-chat follow-up
  • IG / Messenger · product cards
  • Google Calendar · higher limits · priority support

For shops running campaigns, extra channels, or heavier booking volume

Most shops start with Growth — Sales Mode is what sets Smiles AI apart from basic auto-reply.
Setup (price list + WhatsApp connect): $1,500 – 5,000 · early customers can discuss a discount
Next step

See how many chat customers
you might be missing

Bring your price list and a few real customer messages. We’ll walk through what can auto-reply and what still needs you.

Email csnsales@smiles-ai.com · Phone +852 5233 3894 · smiles-ai.com

  • ✓ Share your price list and recent enquiry examples
  • ✓ About 30 minutes
  • ✓ Try a few live WhatsApp-style replies
Calculator

How much chat business
might you be missing each month?

Assumption: Smiles AI can recover about 65% of enquiries you miss. Monthly fee uses Growth at $488.

Average order value$680
Chat enquiries / month55
Missed or late replies35%
Estimated monthly loss
1-year loss
3-year loss
Smiles AI recoverable (~65%)
Growth $488/mo → net
Recoverable in 1 year
Recoverable in 3 years